Support available during the Covid outbreak

  • Support changes in Kirklees for asylum seekers and refugees – COVID19

    In this post, we will keep you updated regarding the following services:

    Health team, Education/children and young people team, voluntary sector, post decision, immigration advice, Mears, Migrant Help and Home Office.

    Health

    Whitehouse centre, NHS, TB and Health visiting team

    Registered patients
    The practice is open but we are asking patients not to come to the practice. We are managing patients by phone. Anyone needing advice or assessment can call 03330436243 (8am to 6pm Monday to Friday). We are using telephone interpreters.

    Asylum Seekers needing to register

    Asylum seekers should continue to register. We have reduced the amount of paperwork required.

    The form we need is here https://www.gov.uk/government/publications/gms1

    Ideally these could be completed by accommodation providers. In the email they could also alert us to any concerns and indicate if the client needs an urgent telephone call from us. Medication requests can be made by email (photograph boxes if not obvious what tablets are).

    The crucial information we need is:

    Name, DOB, Gender, Place of birth, Telephone number, Any previous address in the UK, Enough details of previous GP if there is one (so we do not create another record), Date of arrival in UK, Signature ideally (but not essentially given the situation if creates workload).

    This form can be emailed to us at LCP.locala-WhitehouseCentre@nhs.net. If possible a scanned copy of any Home Office or Mears documentation is highly recommended. It will help us make sure we get the names and details correct.

    Alternatively you can register on-line but we may also require supplementary information about medications etc

    https://www.mysurgerywebsite.co.uk/secure/pre_reg1.aspx?p=B85659

    We will send the patient a text message when they have been registered to explain how to contact us.

    Other queries
    Please feel free to email us if you have a question about a Kirklees asylum seeker and their health. Emergency matters can be assessed under ‘urgent and necessary care’ if the patient is not registered with us. This will be by phone initially.

    NHS-CCG

    “Appointments at your local doctors are now being held on the phone or online. If you have an appointment with a nurse or doctor they will contact you. Please do not walk into your doctors or health centre for any reason without being told to attend. If you have any health concerns you can use the NHS online tool which will help give advice https://111.nhs.uk/ before you call your doctors.”

    There is also a press release from the CCG which is available on our website for anyone to use and share https://www.greaterhuddersfieldccg.nhs.uk/gp-practices-in-kirklees-respond-to-coronavirus-covid-19/

    Health Visiting:
    Business as usual.
    We continue to offer movement in visits, birth visits and Antenatal contacts face to face as long as the families are not self-isolating or showing any symptoms.
    We can skype the contact though.
    www.thrivingkirklees.org.uk/0-19-team
    T:  03033 309440

    TB Screening:
    Business as usual
    http://www.locala.org.uk/your-healthcare/tb-nursing-service
    T:  0303 330 9869

    Education /Children and young people

    International New Arrivals Team [INAT]

    We are based within the Kirklees Education Safeguarding Service and support the children of Asylum Seekers, Refugees and Economic Migrants to access education.

    Due to the Covid19 Pandemic all school and home visits have been cancelled however we are still here to support parents/carers to access educational provision for their children via telephone and email.  

    Throughout the lockdown we have been communicating regularly with families to ensure they are accessing free school meal vouchers, communication with school staffs and signposting to other services.

    Updates on Free School Meals

    The National Voucher Scheme will cease at the end of term and schools are now registering eligible pupils for the Summer School Meal Fund. This will be a voucher for £90 or £105 [if the school holiday is 7 weeks] and will be sent to the family via their school’s arrangements.

    The INA Team would like to wish you a happy and safe summer break and look forward to supporting parents/carers and their pupils to return to school in September. 

    If you require any advice or support please contact us by telephone 01484 221919  or via email Ess.inat@kirklees.gov.uk. One of the team will contact you with an interpreter if required therefore please give name of child, address and telephone number.  

    Date: 09/07/2020

    Kirklees College has been closed.

    Kirklees College is planning to re=open in September, however, there’s no specific dates yet especially for the ESOL courses.

    In normal years, the ESOL team has an assessment day where all ESOL students, new and old, are invited in to enrol and assessments. This part will be updated as soon as we receive any new information. Date: 07/07/2020

    Voluntary Sector

    In addition, some of the drop-in session of the voluntary sector organisation have been cancelled as well for now such as: 611, Reach and Connecting Opportunities.

    However, there is a level of support available support locally specifically for asylum seekers via our fantastic Voluntary Sector:

    DASH
    All drop-in session are now closed.
    Telephone service only. 07702 382 647 and 07926 457 599
    Phone line open Mon – Fri, 9-5. 
    Telephone appointments take place during usual drop-in hours: Tuesday mornings and Thursdays

    Please note, the phone line is to triage and arrange appointments. 
    Services: asylum casework, destitution support, welfare referrals. 
    (Migrant Help, Mears, Post Decision, Welcome Centre, Whitehouse Centre)

    For updates:
    Twitter @DASH_ASYLUM_UK 
    Facebook @DestituteAsylumSeekersHuddersfield

    Dated: 26/06/2020

    Volunteers Together
    Service: By telephone only 07804867564.
    When: 5 days a week Mon to Fri 10:00 till 16:00
    Dated: 08/04/2020

    Women’s Centre:
    Service: Over the phone only 01484 450866
    When: Calls from 9 until 4 (answer machine available outside this time
    Offering emotional support over the phone and some online groups.  New referrals accepted by email. Dated: 30/06/2020

    Welcome Centre

    The Welcome Centre can help anyone resident in South Kirklees who is struggling to afford to buy food. (If the client is from North Kirklees we can give details of organisations who can assist.)  

    As a food bank we obviously offer food but we can supply more than just food!

    Our referral line 01484 340034 is open Monday to Friday 10am to 4pm, any professional working with an individual or family can make the referral. At present we are delivering directly to the client address, the next working day after the referral is made. All drivers are DBS checked and will deliver adhering to Government guidelines.The Welcome Centre stock Items:
    We can supply the following via telephone referral

    ·        Food parcels (to suit available cooking facilities and dietary requirements)
    ·        Toiletry packs (soap, toilet rolls, toothbrush & toothpaste, razors, deodorant & shaving foam and sanitary items)
    ·        Cleaning Pack (Washing up liquid, dish cloth, sponge and J-Cloths)
    ·        Towels Pack (bath, hand and flannel)
    ·        Pair of Curtains (limited sizes available)
    ·        Duvet Quilt (new or clean and washed)
    ·        Bedding Pack (Duvet cover and sheet + pillowcases)
    ·        Pillow (1 for single, 2 for double bed)
    ·        PAT tested kettle and Toaster (if available)
    ·        Home Starter Pack (Crockery, cutlery and pans, can opener, sharp knife, tea towels, laundry powder) 

    To see the referral information poster please click here

    Updated: 09/07/2020

    Connecting Opportunities

    We are open for new CO referrals now. Anyone who is aged 22 and over and has a right to live and work in UK and has arrived in UK as a refugee or migrant can apply by going onto Migration Yorkshire website through online application for Connecting Opportunities or they can call Bary Malik on 07879 636427 .

    Apart from weekly WhatsApp English classes we are also offering wellbeing workshops. for more details regarding those classes please contact Bary on the same number above. Date: 03/07/2020

    Welcome Mentors

    Are now providing a “Telephone Welcome Mentors” service.
    – Translating important information to people whose first language is not English.
    – Support – Befriending referrals assisting them by completing regular telephone communications to support the individuals wellbeing. This may also include text and Whats App. We have the new link on line at Volunteering Kirklees.  https://volunteeringkirklees.org.uk/job/telephone-welcome-mentor/
    Dated: 07/07/2020

    Meet try and learn

    The project will return when social distancing measures are removed.
    Dated: 07/07/2020

    This Way 4 English 

    We are now offering over the phone Assessments – please contact Anita on 07425444080 via phone , text or WhatsApp.

    Free Zoom ESOL Classrooms

    WhatsApp your Zoom teacher Saira on 07776 588698 for more information
    Dated: 07/07/2020

    Legal Advice

    Citizen Advice – KCALC:
    Cases by phone only: 03448487970
    Dated: 08/04/2020

    Job Centre
    Service: Customers advised not to attend face to face appointments for 3 months.
    You could find their updates on https://twitter.com/@dwp
    Dated: 08/04/2020

    Post Decision Team:
    Due to the current Covid-19 situation, the Customer Service Centres are only dealing with those who are homeless on the day.  Please do not present at Customer Service Centres, instead call the team on 01484 221350 and ask for “Housing Solutions”.  A member of the team will then make contact with you. The Post Decision cases need to make a claim for mainstream benefits.  They will continue to receive financial support until their benefits have come through.  However, once they have received their first payment they must inform the Home Office, to avoid any overpayments being made.
    Dated: 09/07/2020

    Refugee Council has been calling on the government to protect people seeking asylum and refugees at risk due to the Coronavirus (Covid-19) pandemic.  We are particularly concerned for people who are unable to access accommodation or support, those on limited support and those in shared accommodation who may be unable to self-isolate.

    This page provides a summary of the government’s response to date,  noting key temporary changes to asylum and resettlement policy and practice.  Information will be updated on a daily basis.  Last updated at 10:00am, on 3rd July 2020

    To read all changes please click here

    Home Office

    Asylum screening interview

    The Home Office are still registering asylum claims (though some people have reported difficulties getting their claims registered). If people do not claim asylum at the port of entry, screening interviews usually take place at the Asylum Intake Unit in Croydon (south London).

    In response to the Covid-19 crisis, the Home Office are now also doing some asylum screening interviews in Glasgow, Belfast (which was already a screening interview location if you arrived to the UK in Northern Ireland), Liverpool, Leeds, Solihull and Cardiff.

    Substantive (big) asylum interview

    The Home Office have now (since July) begun doing some asylum interviews by video call. The Home Office were already using video link for some asylum interviews prior to the Coronavirus crisis. The Home Office are prioritising people who live closest to the video interview facilities (to reduce the need for travel). They intend to begin face-to-face interviews again at a later date.

    Further submissions (fresh claims)

    Previously, most people who wanted to submit further evidence to be considered as a fresh claim (read more in the Right to Remain Toolkit here) had to go and do this in person in Liverpool.

    This requirement has been stopped for now – there are no face-to-face appointments in Liverpool taking place

    You can submit further evidence by post or email.

    The Home Office prefer evidence to be sent by email but this will not be possible for everyone.

    Remember if you are sending it yourself (without the help of a lawyer), you will need to explain who you are, and what the evidence is, and how it amounts to a fresh claim – do not just send the evidence without explanation.

    The details for sending the evidence are:

    Postal address:

    Further Submissions Unit
    The Capital Building
    Old Hall Street
    Liverpool
    L3 9PP

    E-mail address:

    CSUEC@homeoffice.gov.uk

    You do not need to contact the Further Submissions Unit by telephone first – you can just email your evidence, along with a completed further submissions form. For an explanation of the questions the form asks, see the Right to Remain Toolkit section on fresh claims.

    The maximum size of attachment (the documents you are sending) to the email is 20MB, you can send multiple emails if you will go over this amount. It would be useful to connect the multiple emails by saying in the email, for example “this is email 1 of 5”; “this is email 2 of 5.”

    If you want to know about the progress of a fresh claim/further submissions you have already submitted, you can email the Home Office at csupostteam@homeoffice.gov.uk

    Full information could be found on https://righttoremain.org.uk/changes-to-the-asylum-process-due-to-covid-19/

    A new guidance has been published on the resumption of substantive interviews. to read the full document please click here

    If you click here you can read the answers to questions submitted at a recent Home Office event that Migration Yorkshire attended regarding interviews

    Mears updates
    Business as usual
    Food Packs are available to vulnerable Asylum Seekers. Asylum Seekers need to contact Mears directly.
    Dated: 08/04/2020

    Migrant Help
    A lot of staff members are working from home, however, We ask for support from our sector and the community to help direct our clients appropriately, particularly in encouraging clients to use our free national telephone line (0808 8010 503) for asylum queries.
    Dated: 08/04/2020

    Kirklees Council events postponed

    Kirklees Welcomes Briefing sessions:
    20 March 2020 – Dewsbury library – Dewsbury
    23 April 2020 – The Mission – Huddersfield

    Introduction to Migration:
    26 March 2020 – Howlands Centre – Dewsbury
    30 April 2020 – The Mission – Huddersfield