Support available during the Covid outbreak

  • Support changes in Kirklees for asylum seekers and refugees – COVID19

    In this post, we will keep you updated regarding the following services:

    Health team, Education/children and young people team, voluntary sector, post decision, immigration advice, Mears, Migrant Help and Home Office.

    Health

    Whitehouse centre, NHS, TB and Health visiting team

    Registered patients
    The practice is open but we are asking patients not to come to the practice. We are managing patients by phone. Anyone needing advice or assessment can call 03330436243 (8am to 6pm Monday to Friday). We are using telephone interpreters.

    Asylum Seekers needing to register

    Asylum seekers should continue to register. We have reduced the amount of paperwork required.

    The form we need is here https://www.gov.uk/government/publications/gms1

    Ideally these could be completed by accommodation providers. In the email they could also alert us to any concerns and indicate if the client needs an urgent telephone call from us. Medication requests can be made by email (photograph boxes if not obvious what tablets are).

    The crucial information we need is:

    Name, DOB, Gender, Place of birth, Telephone number, Any previous address in the UK, Enough details of previous GP if there is one (so we do not create another record), Date of arrival in UK, Signature ideally (but not essentially given the situation if creates workload).

    This form can be emailed to us at LCP.locala-WhitehouseCentre@nhs.net. If possible a scanned copy of any Home Office or Mears documentation is highly recommended. It will help us make sure we get the names and details correct.

    Alternatively you can register on-line but we may also require supplementary information about medications etc

    https://www.mysurgerywebsite.co.uk/secure/pre_reg1.aspx?p=B85659

    We will send the patient a text message when they have been registered to explain how to contact us.

    Other queries
    Please feel free to email us if you have a question about a Kirklees asylum seeker and their health. Emergency matters can be assessed under ‘urgent and necessary care’ if the patient is not registered with us. This will be by phone initially.

    NHS-CCG

    “Appointments at your local doctors are now being held on the phone or online. If you have an appointment with a nurse or doctor they will contact you. Please do not walk into your doctors or health centre for any reason without being told to attend. If you have any health concerns you can use the NHS online tool which will help give advice https://111.nhs.uk/ before you call your doctors.”

    There is also a press release from the CCG which is available on our website for anyone to use and share https://www.greaterhuddersfieldccg.nhs.uk/gp-practices-in-kirklees-respond-to-coronavirus-covid-19/

    Health Visiting:
    Business as usual.
    We continue to offer movement in visits, birth visits and Antenatal contacts face to face as long as the families are not self-isolating or showing any symptoms.
    We can skype the contact though.
    www.thrivingkirklees.org.uk/0-19-team
    T:  03033 309440

    TB Screening:
    Business as usual
    http://www.locala.org.uk/your-healthcare/tb-nursing-service
    T:  0303 330 9869

    Education /Children and young people

    International New Arrivals Team
    School and home visits are postpone for now but you could do referral on:
    Education.SafeguardingService@kirklees.gov.uk

    Free School Meals
    For pupils who are registered for free school meals their allocated school will have made their own arrangements which may include supermarket vouchers, food parcels or pre-prepared sandwiches.

    Schools are now registering eligible pupils for the national supermarket voucher scheme and will be contacted by their schools and informed of their arrangements. Those families will be asked to register their children and they will receive £15 voucher per child  per week to be used at their chosen supermarket from the  list provided.  

    If there are any families who feel they are eligible for free school meals and are not registered or are having difficulties receiving the FSM vouchers please contact  the International New Arrival team by email: Education.SafeguardingService@kirklees.gov.uk or telephoning 01484221919 requesting support. One of the team will contact with an interpreter if required therefore please give name of child, address and telephone number.  

    Kirklees College has been closed.

    Voluntary Sector

    In addition, some of the drop-in session of the voluntary sector organisation have been cancelled as well for now such as: 611, Reach and Connecting Opportunities.

    However, there is a level of support available support locally specifically for asylum seekers via our fantastic Voluntary Sector:

    DASH
    All drop-in session are now closed.
    Telephone service only. 07702 382 647 and 07926 457 599
    Phone line open Mon – Fri, 9-5. 
    Telephone appointments take place during usual drop-in hours: Tuesday mornings and Thursdays

    Please note, the phone line is to triage and arrange appointments. 
    Services: asylum casework, destitution support, welfare referrals. 
    (Migrant Help, Mears, Post Decision, Welcome Centre, Whitehouse Centre)

    For updates:
    Twitter @DASH_ASYLUM_UK 
    Facebook @DestituteAsylumSeekersHuddersfield Acce

    Volunteers Together
    Service: By telephone only 07804867564.
    When: 5 days a week Mon to Fri 10:00 till 16:00
    Dated: 08/04/2020

    Womens Centre:

    Service: Over the phone only 01484 450866
    When: Calls from 9 until 4 (answer machine available outside this time
    Offering emotional support over the phone and some online groups.  New referrals accepted by email.

    Service: Over the phone only 01484 450866
    When: Calls from 9 until 4 (answer machine available outside this time
    Offering emotional support over the phone and some online groups.  New referrals accepted by email. Dated: 21/04/2020

    connecting opportunities offers 30 minutes, twice a week, ESOL classes.for more information please contact 07879636427

    Welcome Mentors
    Are now providing a “Telephone Welcome Mentors” service.
    – Translating important information to people whose first language is not English.
    – Support – Befriending referrals assisting them by completing regular telephone communications to support the individuals wellbeing. This may also include text and Whats App.

    We have the new link on line at Volunteering Kirklees.  https://volunteeringkirklees.org.uk/job/telephone-welcome-mentor/
    Dated: 08/04/2020

    Meet try and learn
    The project will return when social distancing measures are removed.
    Dated: 08/04/2020

    This Way 4 English 
    Currently exploring how we could offer this service online.
    Dated: 08/04/2020

    Legal Advice

    Citizen Advice – KCALC:
    Cases by phone only: 03448487970
    Dated: 08/04/2020

    Job Centre
    Service: Customers advised not to attend face to face appointments for 3 months.
    You could find their updates on https://twitter.com/@dwp
    Dated: 08/04/2020

    Post Decision Team:
    Please do not come to the Customer Service centre’s instead please call the team on 01484 221000 and ask for “Housing Solutions”.

    The Post Decision cases need to make a claim for mainstream benefits.  They will continue to receive financial support until their benefits have come through.  However, once they have received their first payment they must inform the Home Office, to avoid any overpayments being made.
    Dated: 20/04/2020

    Refugee Council has been calling on the government to protect people seeking asylum and refugees at risk due to the Coronavirus (Covid-19) pandemic.  We are particularly concerned for people who are unable to access accommodation or support, those on limited support and those in shared accommodation who may be unable to self-isolate.

    This page provides a summary of the government’s response to date,  noting key temporary changes to asylum and resettlement policy and practice.  Information will be updated on a daily basis.  Last updated at 12:30, on 14th April 2020

    To read all changes please click here

    Home Office

    a. Pause in face to face substantive asylum interviews:

    In an update circulated on 18 March 2020, the Home Office have confirmed that they are temporarily suspending face to face substantive asylum interviews.

    In the meantime, we are exploring other ways to find the information we need to make our decisions; digitally, by telephone and by post/ email, for example.  We can already interview people digitally from our offices or onsite in other location in some circumstances and are looking for support from digital colleagues to do that in a different way that doesn’t involve us being in one of our offices.  On that basis, we hope – availability of staff and applicants allowing – to be conducting those substantive asylum interviews again soon

    b. Further Submissions to Liverpool Temporarily Suspended

    It has now been confirmed that applicants wanting to make further submissions in support of a fresh claim for asylum no longer have to travel to Liverpool to hand them in. Instead, application can be sent in via post, or via e-mail (details below). This new process will be a temporary measure due to the Coronavirus. A message will be sent to all applicants who have already booked an appointment.

    Postal address: FSU, The Capital Building, Old Hall Street, Liverpool, L3 9PP

    Email : CSUCE@homeoffice.gov.uk

    c. Sector Coordination on COVID-19

    UKLGIG and the Red Cross have set up two Google groups to facilitate communications in the refugee and migration sector on coronavirus. The COVID-19 operations group will focus on service delivery, support and sustaining organisations. The COVID-19 policy group will discuss policy and advocacy efforts around migrants and refugees and COVID-19

    If you would like to join either or both groups, please email Catherine at UKLGIG (catherine.kelly@uklgig.org.uk) or Leila (leila.zadeh@uklgig.org.uk)

    Mears updates
    Business as usual
    Food Packs are available to vulnerable Asylum Seekers. Asylum Seekers need to contact Mears directly.
    Dated: 08/04/2020

    Migrant Help
    A lot of staff members are working from home, however, We ask for support from our sector and the community to help direct our clients appropriately, particularly in encouraging clients to use our free national telephone line (0808 8010 503) for asylum queries.
    Dated: 08/04/2020

    Kirklees Council events postponed

    Kirklees Welcomes Briefing sessions:
    20 March 2020 – Dewsbury library – Dewsbury
    23 April 2020 – The Mission – Huddersfield

    Introduction to Migration:
    26 March 2020 – Howlands Centre – Dewsbury
    30 April 2020 – The Mission – Huddersfield