Right to Remain-New look Toolkit

Right to Remain homepage

New look Toolkit – guide to the asylum and immigration system

Click below for full details:

New look Toolkit-our guide to the asylum and immigration system

Find the information you need for your situation using the contents bar on the left (within the link below).

There’s information about asylum cases, human rights cases, and immigration cases.

Your situation might fall into more than one of these categories.

The Right to Remain Toolkit-A guide to the UK immigration and asylum system

We learned a lot! We wrote quite a bit about in this blog post here.

Over 80% of Toolkit website users came via a google search. (You can see what else we learned from looking at our website stats here:

What we’ve learned about how the Right to Remain Toolkit is being used (part one).

We had a lot of thinking and processing to do from all of the learning described above. We started to make some draft changes to the Toolkit (see below), but before making anything public, we tested these ideas out with our primary users/target users: people currently navigating the asylum and immigration system.

We tested out different versions of titles for sections of the guide. We asked people if they preferred pages with or without “accordion boxes” (dropdown panels that expand to reveal more text when you click on them). We asked people about how they would navigate different topics to find the information they need. This is called “usability testing”, or “user testing”.

In a usability-testing session <Toolkit guide usability testing> , a researcher “asks a participant to perform tasks, usually using one or more specific user interfaces. While the participant completes each task, the researcher observes the participant’s behavior and listens for feedback.” We carried out these sessions using zoom, with some of the asylum support groups we work with sourcing participants. It was fortunate that this element of our project was very easy to conduct online, which wasn’t what we had planned pre-pandemic.

Appeals rights exhausted and Upper Tribunal possibility

What’s changed:

  • The different pages of the Toolkit website have been renamed so that they are clearer to people looking at google search results.
  • Some of the language has changed because we are no longer assuming that people see the guide as an overarching resource – each page and its information should stand alone.
  • Clearer language, clearer audience. We hope it’s speaking more directly to people who are navigating the process – and uses more of the words that people use themselves to describe this process – while still of course being of use to those supporting other people to go through the process.

For more detailed information about guide click below:

About this guide

  • We’ve separated out some pages that had previously been collected together because we thought that people would use the Toolkit website following a vaguely chronological pattern. We know now that that generally isn’t the case.
  • We’ve also made some pages more specific to asylum, or immigration. We now have separate pages for entering the UK, depending on whether you are looking for information about immigration, or asylum (a page called “Visas
  • Right to Remain Visas: apply for permission to enter or stay in the UK and a new page called “Entering the UK to claim asylum.

Entering the UK to claim Asylum

Find out about different aspects of the asylum and immigration process by watching our legal information videos below.

Legal information videos

The Google Toolbar means that people can get all of the Toolkit content auto-translated.

We wrote about this process for Refugee Action here:

Google toolbar to get Toolkit content  auto-translated

Right to Remain Email Campaign

Forward Our email to a friend

Social Media

Right to Remain Facebook Page

Instagram or Facebook Log in

You can have the COVID-19 vaccination without an NHS number.

The below information has been produced by COVID-19: migrant health guide – GOV.UK (www.gov.uk)

Individuals do not require an NHS number or GP registration to receive the COVID-19 vaccination and should not be denied vaccination on this basis. Individuals who do not have an NHS number or are not registered with a GP are still entitled to free COVID-19 vaccinations.

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice.

Local outreach services are available in some areas to provide COVID-19 vaccination to those who are eligible but have difficulties accessing vaccination.

If an individual has an NHS number, they can find it through this online tool.

If someone is denied care because they do not have an NHS number, they can contact NHS England’s customer contact centre.

COVID-19 translated advice and guidance

The above guidance on COVID-19 testing, treatment and vaccination free of charge (MS Word Document, 92.1KB) has been translated into 40 different languages by the Department of Health and Social Care.

For more information about the vaccination process locally for asylum seekers and vulnerable migrants please contact MigrationAndResettlement@kirklees.gov.uk and we can respond to your questions.

Asylum Support Payments (ASP) Project Update – ASPEN Card

Asylum Support Payments (ASP) Project Update The Asylum Support Payments (ASP) project will soon be introducing a new payment card for service users (SUs). The new card will function in a similar way to the current card (whilst maintaining the same name), however its colour and provider will differ

The new Aspen card will be dispatched out to SUs from 10th May, ready for funds to be switched over and cards to be used for the first time on Monday 24th May 2021. These will be distributed by our service provider, Prepaid Financial Services (PFS). Timelines High-level summary of the transition timeline:

From 10th May – The new Aspen card will be dispatched to SUs, along with an instructional pin mailer (see below for further details on SU comms). •

  • Friday 21st May (from 5pm) – The current Aspen card will be deactivated to enable the balance transfer.
  • Weekend of 22nd/23rd May – ‘Blackout period’ – A balance transfer between the old and new Aspen card will take place. Throughout this weekend, both Aspen cards will be switched off. •
  • Monday 24th May – The new Aspen card will be live and active for SUs to use, with their previous balance transferred and their weekly payments continuing to be made.

For more information (translated information as well) please see attached documents below:

Foodbanks in Kirklees

Fusion Foodbank

Huddersfield Branch

           Pearl House,

           10 John William Street,

           Huddersfield HD11 1BA,

           Telephone: 01484 425522

Dewsbury Branch

          2nd Floor Empire House,

          Wakefield Old Road,

          Dewsbury WF12 8DJ,

          Telephone: 01924 454770

The Welcome Centre

General enquiries telephone: 01484 515086

Referral’s telephone: 01484 340034

Batley Foodbank

Town Hall Annexe,

Batley WF17 5DT,

Telephone 01924 474999

Local Welfare Provision Team – Kirklees Council

Telephone 01484 414782

Holme Valley Foodbank

Telephone 07534 855 332

Lindley Food Bank

Contact by email –  cahal.burke@kiklees.gov.uk

Batley Salvation Army Foodbank

483 Bradford Road,

Batley WF17 8PA,

Telephone: 01924 443718

Heckmondwike Foodbank

Oldfield Lane,

Heckmondwike,

Telephone: 07597011588

Useful information around food and budgets

Two short practical videos, to help with preparing economical, healthy meals and guidance on managing a monthly budget.

This first video is a step by step guide on how to make easy, nutritional and low cost meals https://youtu.be/K7LXYcrT83E

The second video is an easy step by step guide on how to budget and manage finances  https://youtu.be/-20eZ-9EM0I  

Reading Friends Project – Libraries of Sanctuary

The Libraries of Sanctuary Team has started “Reading Friends Project” which aims to:

> Combat loneliness and isolation, through the proven power of reading (research has shown that reading and sharing stories enhances the well-being of refugees and helps mitigate some of the negative states of mind that are associated with refugee/asylum seekers experience, including loneliness and isolation).

 > Connect people by starting conversations through reading

 > Give people opportunities to meet others, share stories, make new friends, and have fun in an informal setting – initially online (probably a mixture of virtual and phone sessions).

It has a focus on those who are considered vulnerable, isolated, at risk of loneliness and are digitally excluded.

For the pilot, we anticipate a group of around 10 individuals; we have started to identify people who may be interested but we expect to be able initially to accommodate another 8 individuals. 

We are purchasing digital tablets to loan, which will enable the people using them to connect to the internet even if they don’t have (for example) wifi connectivity where they live. These will enable people to participate in the project.

If you would like to participate or have any further questions, please do get in touch with Abed Moubayed Abed.Moubayed@Kirklees.gov.uk or David Summers david.summers@kirklees.gov.uk

What should and shouldn’t go in your green bin in Kirklees – translated guidance.

Click below for English and other language translations.

International Women’s Day – 8th 2021 March Events guide during

A challenged world is an alert world. Individually, we’re all responsible for our own thoughts and actions – all day, every day.

We can all choose to challenge and call out gender bias and inequality. We can all choose to seek out and celebrate women’s achievements. Collectively, we can all help create an inclusive world.

From challenge comes change, so let’s all choose to challenge.

COVID-19, the vaccination programme and importance of GP registration

Kirklees Council’s Migration and Resettlement Team are inviting you to a virtual Q&A session for those working with Migrant Communities: 

COVID-19, the vaccination programme and importance of  GP registration

The session will be chaired by the Kirklees Council’s Head of Public Health and supported by other professionals including a GP from the Whitehouse Centre GP practice in the centre of Huddersfield.  The Whitehouse Centre specialises in supporting the health and wellbeing needs of asylum seekers and the homeless in Greater Huddersfield

The session will be taking place on Friday 5th March 2021, 1:30pm – 3pm.

Please book your ticket through the Eventbrite link. Virtual Q&A session on COVID-19 Tickets, Fri 5 Mar 2021 at 13:30 | Eventbrite

This session will:

  • Give an overview of the current COVID-19 situation in Kirklees
  • Overview of the vaccination programme
  • Equip you with the facts and information you need to inform migrants, refugees and asylum seekers in Kirklees
  • Discuss how we can work together to increase the uptake of vaccine including the importance of GP registration
  • Ask your questions about COVID-19 and the vaccination programme

Once booked you will receive a Zoom link to the session to join us on the day; thanks to TSL for hosting this.

The last 30 minutes of the session will involve Migration, Cohesion and Health Watch Kirklees Teams sharing with the group a new initiative that you are all invited to contribute to and develop further.

The aim of the initiative is to develop a network of community champions/connectors from our local migrant communities to work closely with so they can develop their own messages and share them with communities. Information will be provided regarding NEW funding available for communities to develop their own messages.

For further details please contact Abed Moubayed, via email: abed.moubayed@kirklees.gov.uk

Please share this widely  – the session is for all working with and connected to migrant communities across Kirklees

Census 2021 – Ensuring everyone is included – focus on migration

Kirklees Council and Census are lunching a series of workshops.

Outcome

You will have a sound understanding of:

  • What a Census is and its purpose
  • To ensure awareness is raised of all the support available to our communities and promote the multi lingual, multi platform accessibility of the census, especially for those who may miss out
  • Identify what more we can do, working together, to increase Migrants involvement

Places are limited, please book your place ASAP.

Workshops will take a place via Google Meet. When you register via Eventbrite, click on “add to calendar”.

On the workshop day, you just need to click on the Google Meet link provided.

24.02.21 (11-12noon)

Eventbrite: Online Event Page | Eventbrite

Google Meet: https://meet.google.com/xgz-uoub-rxn?hs=224

27.02.21(11-12noon)

Eventbrite: Online Event Page | Eventbrite

Google Meet: https://meet.google.com/ddw-aksy-oxo?hs=224

02.03.21 (2-3pm)

Eventbrite: Census 2021 Ensuring everyone is included Tickets, Tue 2 Mar 2021 at 14:00 | Eventbrite

Google Meet: https://meet.google.com/ezy-mjuv-kmd?hs=224

02.03.21 (7-8pm)

Eventbrite: Online Event Page | Eventbrite

Google Meet: https://meet.google.com/kwc-npou-mmk?hs=224

Getting settled before the storm!

For anyone yet to apply to the EU Settlement Scheme (EUSS), a storm is coming. The next six months will be critical in ensuring that anyone eligible to apply has done so. If you need to know more, you can sign up for a free training session provided by Kirklees Citizens Advice and Law Centre (KCALC), in partnership with the Council. One short training session will give you the information you need to shield Kirklees residents from the devastating consequences of failing to apply to the EUSS in time.

 
We are working with communities across Kirklees to ensure as many of those affected as possible can access the scheme, which has to be done online, and obtain the status they are fully entitled to. However, due to the pandemic we are finding it difficult to reach people who are perhaps the most in need – the retired, or the elderly, those who lack capacity or the ability to go online. In many cases, these are the ones who need the scheme the most and it is vital that they can continue to access the services and support they need, without interruption.
 
Not settled yet? All of us who have work colleagues, service users, family, friends or neighbours who came to live in the UK from the EU have a part to play. The scheme also includes people outside the EU who have a partner or spouse that is an EU citizen and their children – they too need to know about the scheme so they can apply in their own right for settled status to stay in the UK.
 
When is the deadline?

The deadline for applications to the EUSS is 30 June 2021, now less than six months away – it’s imperative we act now!

Who should apply?

EU citizens, along with those from Iceland, Liechtenstein, Norway and Switzerland should apply, along with their family members. 


Apply to the EU Settlement Scheme on the Government website.
 
For advice locally and for assistance in obtaining necessary documents and IT support, visit Kirklees Citizens Advice and Law Centre (KCALC).

If you want to attend a training session  please see dates EU Settlement Scheme Training – kirkleeswelcomes (welcometokirklees.blog), please contact David Bundy or Veronica Matheson on 01484 221000 for further information.

The Children’s Society #Look Closer digital pack

The second #LookCloser awareness week begins on Monday 8th February 2021.

In advance of this, we are pleased to share our latest version of the #LookCloser digital pack for you to share both internally with colleagues and with your external networks ready for the 8th February. We’re aware that forces continuing with County Lines Intensification Week from 1st February may want to begin using these resources prior to the 8th February and we can confirm we are happy with this as the #LookCloser key messages assist with the Pursue week.

#LookCloser is a partnership campaign with the National County Lines Co-ordination Centre and the British Transport Police, aiming to raise awareness of child exploitation and abuse, with a particular focus on public spaces.  The campaign also seeks to highlight that child exploitation can happen anywhere, and any young person can be a victim.

Despite the government lockdown and social distancing measures being in place, young people are still being groomed, exploited and abused. We’re encouraging everyone to consider focusing on the public spaces which are still open and where exploitation may be most visible to the public. This could include parks, supermarkets, transport, banks and online environments like gaming and social media platforms.

The attached digital pack includes both public awareness material as well as resources for professionals which focus on the NRM and best practice in engaging young people.

The professionals briefing within the pack, asks colleagues to do the following:  

  1. Share the poster and leaflet digitally. Only circulate physically where safe to do so.
  2. Use our social media assets to share our campaign online from the 8th February.
  3. Download our free professional materials. You may add these to your internal intranet sites or screensavers for colleagues to see.
  4. Copy and paste our email signature to help spread the message to your network.
  5. Visit our #LookCloser webpage to learn more and share our key messages. We have included some specific information for the banking sector, delivery drivers and taxis, ride shares and private hire vehicles

Thanks for your support in taking this campaign forward with us.

  1. look closer briefing
  2. Look closer poster
  3. Look closer leaflet
  4. Look closer slides
  5. Look closer social media
  6. Look closer screen saver
  7. Look closer screen saver2
  8. Look closer screen saver3
  9. Look closer screen saver4
  10. Look closer social asset
  11. Look closer social asset2
  12. Look closer social asset3
  13. Look closer email signature

Communities in Kirklees will get extra support as the 2021 Census approaches

The census is a once-in-a-decade survey that provides a snapshot of households in England and
Wales, helping to plan and fund public services.


Everyone across England and Wales will be asked to take part and the information people give will
decide how services are planned and funded. Ultimately, it ensures funds are invested in emergency
services, health care, school places and other vital services.

For the first time, the census will be run primarily online, making it easy for most people to complete
the questionnaire on any device – whether that be a computer, a mobile phone or a tablet. Local
Census support centres will be offering help, while paper questionnaires will be available for those
who need them. All census staff will operate in line with the Government’s latest Covid-19 guidance.
The 2021 Census will include a new question on veterans of the UK Armed Forces, as well as
voluntary questions, for those aged 16 and over, on sexual orientation and gender identity.
The census will be held on 21 March 2021. While results will be available the following year, all
personal records will be locked away for 100 years and kept safe for future generations.


For more information, visit census.gov.uk
To reach your local census engagement manager, contact:
Liz Fox, tel: +44 (0)7452 948401 l Elizabeth.fox66@field.census.gov.uk
Jeff Mitchell, tel: +44 (0)7452 931266 | jeffrey.mitchell45@field.census.gov.uk

Click here for Q&A leaflet

Click here for Arabic engagement leaflet

click here for Kirklees Census intor release

Online event for Holocaust Memorial Day

We are pleased to invite you to an online event to mark Holocaust Memorial Day, beginning at  11am on Wednesday 27th January:

The theme of Be the light in the darkness is particularly apt for many people who have been facing difficult circumstances during the last 10 months.

Remember from home :   http://tiny.cc/6MillionPlus

The event will include puppetry and performances from refugees and friends involved in the Collect Your Belongings project as well as candle lighting and reflections from Iby Knill, local authority and faith leaders. Many of the contributions were photographed and filmed in  homes in Kirklees, Bradford and Leeds during lockdown.  We thank everyone for helping to make the event possible. 

The event will be available to watch on youtube after 27th January . 


“I was there in the darkness of the Holocaust. Walk towards the light and take people with you.” 

Iby Knill, Auchswitz survivor

For further details please contact:

Kim Strickson
Project Coordinator
07812 782082

Solace information package – Arabic version available

To download the leaflets click on the below

Solace Children and Families Wellbeing Project – Parents leaflet

Solace Children and Families Wellbeing Project – Arabic

Solace Children and Families Wellbeing Project – Partner leaflet

Solace Children and Families Wellbeing Project – School leaflet

Solace Children and families wellbeing project – school brochure

The STAGE Project

The STAGE project offers women (16 and over) support to address and overcome experiences associated with sexual exploitation and grooming.

If you have or still are experiencing sexual exploitation our case worker can support with:

  • Emotional support (Outreach, phone, face to face)
  • Recognising exploitation, managing risk and safety planning
  • Self care, psycho education, building resilience
  • Accessing housing support
  • Support with your physical and mental health needs
  • Support with Criminal Justice System (reporting to the police, going to court)
  • Moving on (accessing training, education or employment)
  • Advocacy and supporting you in meetings

We accept both self-referrals and referrals from professionals.

To find our more about this service or to make a referral for yourself or someone you are working with, please call 01484 450866 or email wmh@womencentre.org.uk.

Asylum Guide Referral – DASH

We are pleased to inform you DASH has launched a new project, Asylum Guides. The aim of this project is to increase the legal literacy of people seeking asylum in the UK. 

Asylum Guides sees trained volunteers matched with one or a small group of people seeking asylum, to provide information about the asylum process – from initial screening through to substantive interview and onto appeals, fresh claims and post decision. Interpreters will be provided. The project is a partnership with Refugee Action. Above all, our Asylum Guides will help those seeking asylum to better navigate their asylum journey.

If you meet people through your service whom this project could help, please refer directly them to me, the Project Coordinator on 07742 282676 or email abdul.h@huddsdash.org

For more information please click here

Mental health support: Solace provides a range of therapeutic services for Refugees and Asylum Seekers.

In Kirklees we (Solace) welcome referrals from health professionals, refugee support organisations and other services such as schools or housing teams.  We also welcome enquiries about the service, or any potential referrals if that would be helpful. 

Currently appointments are being delivered on the phone or via zoom.  We are able to provide data top ups if necessary to enable people to participate, and we also provide interpreters when required.  When we can resume face to face work again, our appointments are held at the Whitehouse Centre GP practice.

It is important that prior to making a referral all referrers discuss the potential of working with Solace with the person concerned.  For many people the idea of getting help with their psychological distress is a new concept. 

You may find it helpful to share the attached leaflet with anyone who would like to know more about the service. 

People in Kirklees can also access our two regional projects.  Connecting opportunities is a partnership project to help refugees overcome barriers to employment, and our Child and Family Wellbeing Project is for any family who is part of the resettlement scheme and for the schools who have students on the resettlement scheme. 

Further information can be found on our website www.solace-uk.org.uk including referral forms and more details about the projects. 

For more information click below to download the leaflet  

NEW EUSS workshops

Migration Yorkshire and Seraphus law firm are offering more free online workshops covering various aspects of EU Settlement Scheme.

Please see below a list of available workshops:

New EUSS Workshops – Feb-March 2021

I am pleased to confirm that free EUSS workshops are continuing throughout February and March, starting from 24th Feb. There is a new workshop on EU joining family members, as this is a new group of EU nationals arriving to the UK from 1 January 2021. Please see below a list of all workshops with dates and times, and links to the Eventbrite registration.

If there are any other topics you would like workshops to cover please let me know and I’ll explore the possibility of having them added from April.

  • EU nationals with pre-settled status

Wed, 24th February 10:00-11:30am

Thurs, 11th March 10:00-11:30am

  • EU Settlement Scheme in the ‘Grace period’

Wed, 3rd March 10:00-11:30am

Thurs, 18th March 10:00-11:30am

  • EU Settlement Scheme and EU joining family members

Wed, 24th March 10:00-11:30am

  • Progress of the EU Settlement Scheme

Wed, 31st March 10:00-11:30am

www.migrantinfohub.org.uk  Covid 19 information for migrants and services in Yorkshire and Humber. Resources to share.

www.migrationyorkshire.org.uk  |  @migrationyorks

Migration Yorkshire is the Yorkshire and Humber regional migration partnership and is hosted by Leeds City Council. Migration Yorkshire works with national, regional and local partners to ensure that the region can deal with, and benefit from, migration.

  • EU nationals with pre-settled status – Wed, 18th November 10:00-11:30am and Thurs, 3rd December 1:00-2:30pm
  • EU Settlement Scheme in the ‘Grace period’ – Mon, 23rd November 10:00-11:30am and Thurs, 10th December 1:00-2:30pm
  • Progress of the EU Settlement Scheme – Thurs, 26th November 1:00-2:30pm

For more details and how to register for each workshop please read the file below

new guide to help refugees open a bank account

The Refugee Council has created a banking guide to help make this process easier for refugees. The guide explains how bank accounts work in the UK, the documents that banks require applicants to provide, how to make an application for a new account and tips for avoiding financial scams.

The guide is available in English, ArabicFarsiKurdishPashto and Tigrinya.

For more information please click here

Winter Clothing Scheme – Thrice As Nice

This is a message from DASH

Dear Friends and Supporters

I hope you’re keeping well and warm. I’m writing to let you know about DASH’s winter appeal. Our clients need winter clothes. It’s been much harder to distribute donated goods since our drop-ins had to be suspended. Whilst most of our service has continued remotely, the clothing donations stopped. But we’ve found a solution…

This innovative new scheme will benefit our clients by enabling them (from 2nd December or when rules permit) to shop for their own clothes – giving them choice, dignity and the opportunity to integrate.

An added bonus to this appeal is that a single donation will end up benefitting two local charities – DASH and Kirkwood Hospice. The latter does excellent work caring for those with life-limiting illnesses. 

The triple bonus is that the wonderful folk at One Community Kirklees have pledged to match all money raised by this appeal, pound for pound, making each donation Thrice As Nice!

Our target is £1500, which One Community would take to £3000. This would buy a substantial amount of vouchers for individuals and families living in financial hardship.

https://www.justgiving.com/campaign/DASHclothing

Huddersfield Job Centre Closed for 7 days

Posted on 3 November 2020: Huddersfield Jobcentre will be closed due to unforeseen circumstances for the next 7 days.

Some staff will be working from home and for any urgent enquiries regarding vulnerable claimants please phone DWP Social Justice Team: 01484 228127.

For all other Universal Credit queries, please contact Universal Credit Service Centre: 0800 328 5644 and Legacy Benefits contact: 0800 1690310

Refugees and Asylum Seekers Mental Health Training

Solace and the Migration and Resettlement Team at Kirklees Council are delivering training to raise awareness about asylum seekers and refugees mental health and support available locally, the training is for council staff and partners.

Date and Time

Thu, 29 October 2020

10:30 – 12:30 GMT

outcome of the session

  • Helping you to understand the mental health of asylum seekers and refugees
  • Explaining Solace’s therapeutic services and how to refer asylum seekers and refugees to Solace
  • Raising awareness of signposting asylum seekers and refugees to other organisations
  • Giving strategies for communicating with asylum seekers and refugees
  • Expanding awareness of issues of work with asylum seekers and refugees and self-care

to book your place:

https://www.eventbrite.co.uk/x/refugees-and-asylum-seekers-mental-health-training-tickets-123471188649