COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

Public Health England has published an update document in November as a guidance on protecting people most likely to get very poorly from coronavirus (COVID-19) (shielding)

In addition to English, the guidance published in 13 languages including Arabic, Mandarin, Gujarati, Polish, Punjabi and Urdu.

You can find all documents in this link

Important Covid guidance translated in to community languages: Script1- staying safe, 2 -isolation and 4-new restrictions

Click here for Arabic             اضغط هنا للغة العربيةScript 1 Script 2 Script 4
Click here for Albanian         klikoni këtu për shqip  Script 1Script 2Script 4
Click here for Amharic          ጠቅ ያድርጉ እዚህ ለአማርኛScript 1Script 2Script 4
Click here for Farsi                برای فارسی اینجا را کلیک کنید  Script 1Script 2Script 4
Click here for Hungarian    Kattintson ide a Magyar  Script 1Script 2Script 4
Click here for Kurdish          لێرە كليك بكە بۆ كور د ىScript 1Script 2Script 4
Click here for Mandarin      点击这里查看普通话Script 1Script 2Script 4
Click here for Polish             Kliknij tu, aby wybrać j. polski  Script 1Script 2Script 4
Click here for Romanian    apăsați aici pentru limba română  Script 1Script 2Script 4
Click here for Spanish         Pulse aquí para Español’Script 1Script 2Script 4
Click here for Urdu              اردو کے لئے یہاں کلک کریں  Script 1Script 2Script 4
Click here for Guajarati  ગુઆજરાતી માટે અહીં ક્લિક કરોScript 1Script 2Script 4
Click here for Punjabiਪੰਜਾਬੀ ਲਈ ਇੱਥੇ ਕਲਿੱਕ ਕਰੋScript 1Script 2Script 4

You can download the English scripts here:

Also, you can just read the scripts here

Script 1

Script2

Script4

Public Health England – translated general advice

You should always try to stay 2 metres away from other people, wash your hands often, not touch your face and catch coughs and sneezes in a tissue. These actions are critical to reducing the transmission of COVID-19 in our communities.

More information is available on what you can do to protect yourself and others.

Wear a face covering on public transport, in shops and supermarkets, and all other public places where you are required to do so by law.

More information is available on when to wear a face covering and how to make your own face covering.

You should limit the number of people you see socially. Always try to stay 2 metres away from people you do not live with or who are not in your ‘support bubble’1.

More information is available on support bubbles and social distancing.

Unless you live in an area with local restrictions, you and the people you live with can socialise indoors with people from one other household, and you can stay overnight with each other. Try to keep 2 metres apart from people not in your own household.

More information is available on what you can and can’t do.

You can socialise outdoors with up to 6 people from different households. If you want to socialise with more than 6 people, you can meet outside up to a limit of 30 people, but only if they are from your household and one other household. Always try to keep 2 metres apart.

More information is available on how to safely meet other people outside of your home.

You should take special care when spending time with people who are clinically extremely vulnerable.

More information is available on how to support people who are clinically extremely vulnerable.

Staying at home

If you have symptoms of COVID-19, stay at home and book a free test immediately. Closely follow the advice you are given when you book your test. If you live with other people, they should stay at home too.

Information on how to book a test and advice on what to do next is available.

If you are notified by NHS Test and Trace that you are a contact of a person with COVID-19, stay at home and follow the advice you are given.

More information is available on what to do if you are a contact of someone with COVID-19.

If you are returning from certain countries affected by COVID-19, stay at home and follow the advice you are given.

Find out which countries are affected.

If you are staying at home for any COVID-19 related reason, you should not go outside except to your own garden or outside space. You should not have visitors to your home except for people who provide you with essential care.

More information is available for carers who are visiting you at home.

Click here for Arabic             اضغط هنا للغة العربية
Click here for Bengaliবাংলা য় ক্লিক করুন
Click here for Guajarati  ગુઆજરાતી માટે અહીં ક્લિક કરો
Click here for Mandarin      点击这里查看普通话
Click here for Polish             Kliknij tu, aby wybrać j. polski  
Click here for Urdu              اردو کے لئے یہاں کلک کریں  
Click here for Punjabi ਪੰਜਾਬੀ ਲਈ ਇੱਥੇ ਕਲਿੱਕ ਕਰੋ

Advice for living with other people in 11 language

Click here for English             
Click here for Arabic             اضغط هنا للغة العربية
Click here for Albanian         klikoni këtu për shqip  
Click here for Guajarati  ગુઆજરાતી માટે અહીં ક્લિક કરો
Click here for Hungarian    Kattintson ide a Magyar  
Click here for Kurdish          لێرە كليك بكە بۆ كور د ى
Click here for Mandarin      点击这里查看普通话
Click here for Polish             Kliknij tu, aby wybrać j. polski  
Click here for Romanian    apăsați aici pentru limba română  
Click here for Spanish         Pulse aquí para Español’
Click here for Urdu              اردو کے لئے یہاں کلک کریں  
Click here for Punjabi ਪੰਜਾਬੀ ਲਈ ਇੱਥੇ ਕਲਿੱਕ ਕਰੋ

Working Together to Support You

Kirklees Council and its partners have developed the following document for available support for asylum seekers in Kikrlees

          Click here for English   
Click here for Arabic    اضغط هنا للغة العربية  
Click here for Albanian          klikoni këtu për shqip  
Click here for Amharic           ጠቅ ያድርጉ እዚህ ለአማርኛ 
Click here for Farsi                 برای فارسی اینجا را کلیک کنید  
Click here for Kurdish           لێرە كليك بكە بۆ كور د ى 
Click here for Mandarin       点击这里查看普通话 
Click here for Spanish          Pulse aquí para Español’  
Click here for Urdu               اردو کے لئے یہاں کلک کریں  

translated resources from Migration Yorkshire

1. Migration Yorkshire has translated Test and Trace information in the following languages

Albanian, Arabic, Amharic, Bengali, Czech, Chinese (Mandarin), Farsi, German, Italian, Japanese, Kurdish Sorani, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

2. The translated resource page on Migrant Info Hub has been given an overhaul and there is a lot of resources on the following topics in different languages:

· Translation news and updates
· National guidance
· Test and trace
· Face coverings
· Health information
· Mental wellbeing
· WHO’s coronavirus WhatsApp information service
· Using technology
· Domestic abuse
· Children and families
· School
· Benefits
· Housing
· Shopping and socialising
· Work
· Modern Slavery
· Visas and immigration
· Scams and safety
· LGBTQIA+

3. Updated information on vulnerable children and young people page, and children, young people and families.

4. Single language pages have started to be produced, Arabic, Albanian and Farsi are on line with several more languages to come soon.

CV19 advice for communities. Video and audio files in various languages

Coronavirus, also know as COVID-19, is still in our community.

We’ve seen an increase in people testing positive for coronavirus or COVID-19 in Kirklees.

There are a few, very simple things you can do to make sure you don’t get the virus or spread it to others.

When you go out, stay at least 2 metres (or 3 steps) away from anyone you do not live with.

Don’t shake hands or share lifts in cars.

Avoid crowds, including large gatherings of friends or family. 

Wear something that covers your nose and mouth when it’s hard to stay away from people, on public transport and in shops.

Wash your hands for 20 seconds with soap and water as often as you can.  Especially when you’ve been outside your home.

At home, clean surfaces and any shared items as often as possible.

And open your windows to keep rooms well ventilated.

The main symptoms of coronavirus are:

  • A high temperature – this means you may feel hot to touch on your chest or back
  • A new, continuous cough – this means coughing a lot for more than an hour or having three or more coughing episodes in a day.   
  • A loss or change to your sense of smell or taste.

If you have any of these symptoms, you must stay at home.

Isolate yourself from the rest of your household.

Call 119 or go on to the NHS website to book a test for coronavirus.

Thank you for playing your part in keeping yourself and your community safe.  Following this advice will save lives.

Stay tuned for the rest of the videos/audios

Click here for Arabic              اضغط هنا للغة العربية 
Click here for Albanian          klikoni këtu për shqip  
Click here for Amharic           ጠቅ ያድርጉ እዚህ ለአማርኛ 
Click here for Bosnian  Kliknite ovdje za bosanski jezik 
Click here for Farsi                 برای فارسی اینجا را کلیک کنید  
Click here for Hungarian     Kattintson ide a Magyar  
Click here for Kurdish           لێرە كليك بكە بۆ كور د ى 
Click here for Mandarin       点击这里查看普通话 
Click here for Polish              Kliknij tu, aby wybrać j. polski   
Click here for Punjabi   
Click here for Romanian     apăsați aici pentru limba română  
Click here for Spanish          Pulse aquí para Español’  
Click here for Urdu               اردو کے لئے یہاں کلک کریں  
Click here for Vietnamese    Bấm vào đây để tiếng việt 

Multiple Government Guidance documents in various languages

1. COVID-19: guidance for the safe use of places of worship during the pandemic

This guidance is designed to enable the safe reopening of places of worship for a broader range of activities. the document is translated to Arabic, Bengali, simplified Chinese, traditional Chinese, French, Guajarati, Polish, Portuguese, Romanian, Somali, Urdu.

https://www.gov.uk/government/publications/covid-19-guidance-for-the-safe-use-of-places-of-worship-during-the-pandemic-from-4-july

2. COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. This document is translated to Arabic, Bengali, simplified Chinese, traditional Chinese, French, Guajarati, Polish, Portuguese, Punjabi, Urdu.

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

3. COVID-19: guidance for households with possible coronavirus infection

Stay at home guidance for households with possible coronavirus (COVID-19) infection. you will find 2 different documents in this link.

A. Guidance for household with possible or confirmed corona virus. This document is translated to Arabic, Bengali, simplified Chinese, traditional Chinese, French, Guajarati, Polish, Portuguese, Punjabi, Urdu.

B. Guidance for household with grandparents, parents and children living together where someone is at increased risk or has a possible or confirmed corona virus. Arabic, Bengali, simplified Chinese, traditional Chinese, French, Guajarati, Polish, Portuguese, Punjabi, Urdu.

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

4. COVID-19 Resources and Guidance

This page contains information on COVID-19 of relevance for asylum seekers, refugees and migrants in the West Midlands, as well as those working with and supporting them. It is not an exhaustive and up-to-the-minute source of information on COVID-19 and we urge people to check official gov.uk and nhs.uk websites for the latest information. Some information is repeated as it relates to more than one section of the page. If you have questions or comments on this webpage or on COVID-19 insofar as it relates to migration, please contact wmsmp@birmingham.gov.uk.

https://www.wmsmp.org.uk/covid-19-resources-and-guidance/

We haven’t beaten the virus… yet

COVID-19 is still in our community. The only way to eliminate it is to stop it from spreading. All of us have the power to beat the virus. Here’s how you can play your part…

Click here for English               
Click here for Arabic              اضغط هنا للغة العربية 
Click here for Albanian          klikoni këtu për shqip  
Click here for Guajarati  ગુઆજરાતી માટે અહીં ક્લિક કરો 
Click here for Farsi                 برای فارسی اینجا را کلیک کنید  
Click here for Hungarian     Kattintson ide a Magyar  
Click here for Kurdish           لێرە كليك بكە بۆ كور د ى 
Click here for Mandarin       点击这里查看普通话 
Click here for Polish              Kliknij tu, aby wybrać j. polski   
Click here for Romanian     apăsați aici pentru limba română  
Click here for Spanish          Pulse aquí para Español’  
Click here for Urdu               اردو کے لئے یہاں کلک کریں  

Click here for Punjabi

Coronavirus: Information in other languages

Kirklees Council has produced the following page COVID19 information in various languages,

Please click on the link below,

https://www.kirklees.gov.uk/beta/health-and-well-being/coronavirus-languages.aspx

You will find information in Albanian, Arabic, Farsi, Guajarati, Hungarian, Kurdish, Mandarin, Polish, Romanian, Spanish and Urdu. The information is: letters to citizens, Community Response information, Community Response leaflets and letters.

Also, you will find Health advice in 60 languages, as well as, mental health information in Guajarati, Polish, Romanian and Urdu.

Finally, you will find the link to our Kirklees Welcomes translated information section and other useful information as well.

Please share this widely.

Useful electronic resources for translated COVID19 information

1. A group of doctors, medical students and volunteers have created infographics to help summarise key points about COVID-19 in a variety of languages to get the right information, in an easy to understand format, to these communities.

Click here to visit the website https://covid19graphics.info/

You need to choose first the language (the information is available in 40 languages). Then click on the section you need to read about: CO19 advice, school advice, non co19 patient advice and shop advice. In each section you will find info graphs about different related topic.

2. Doctors of the World, in partnership with the Mayor of London, has produced motion graphic videos with key COVID-19 information for migrants living in the UK.

These are available in 11 priority languages: Bengali, Bulgarian, English, Kurdish Sorani, Polish, Portuguese, Romanian, Spanish, Traditional Chinese, Turkish and Vietnamese.

Click here to visit the website https://www.doctorsoftheworld.org.uk/key-covid-19-information-for-migrants/#

3. Migration Yorkshire have an electronic resources named Migration Hub for the latest updates regarding COVID19 in different languages

Click here to visit the website https://migrantinfohub.org.uk/

4. Maternity leaflets: Parent information for new borns – translated versions

Click here to visit the website https://www.england.nhs.uk/coronavirus/publication/maternity-leaflets-translated-versions/

Kirklees Libraries – #RefugeeWeek

Through a programme of arts, cultural and educational events alongside media and creative campaigns, Refugee Week brings about positive encounters between communities, helping them to connect and learn from each other, and promoting a culture of welcome.

Take a look at our themed collection, choose a book to read and join us.

Books transport us…..Through the page, we can reach out and touch another’s experience, or take a hike with them through the mountains and valleys of their imagination.

We encourage everyone to register with the libraries across Kirklees. Therefore, we produced a leaflet to explain how to register and what we offer. As we don’t want anyone to be excluded, we translated the leaflet to 11 languages in order to try most of the people living in Kirklees. The translation have been done by a group of Kirklees Council employees who volunteered to do translation, as well as, Welcome Mentors volunteers.

Click on the link below for the library e-learning material

https://kirklees.overdrive.com/search?query=learn+english

How to receive your e-Voucher for Free School Meals

Preferable to use Google Chrome to listen to audio

These posts include important information about how parents could receive the e-voucher for free school meals if their children are entitled to this. You will find the information in a PDF document, as well as, video or audio file. Information is translated into Arabic, Kurdish, Farsi, Hungarian, Polish, Amharic, Mandarin, Albanian, Romanian, Spanish and Urdu.

For English script click here

For Arabic script click here.

For Arabic video click here.

For Kurdish script click here.

For Kurdish audio click below.

For Farsi script click here.

For Farsi audio click below.

For Hungarian script click here.

For Hungarian audio click below.

For Amharic script click here.

For Amharic audio click below.

For Romanian script click here.

For Romanian video click here.

For Polish script click here.

For Polish audio click below.

For Spanish script click here.

For Spanish video click here.

For Mandarin script click here.

For Mandarin audio click below.

For Urdu script click here.

For Urdu video click here.

For Albanian script click here.

For Albanian video click here.

Coronavirus Information videos in Different Languages – Leeds Council

Leeds Council has released videos on 3 main topics in Polish, Romanian, Urdu, Arabic, Czech, Punjabi, Tigrinya, Farsi, Slovak, Kurdish Sorani and Bengali. 1ae

1. Spot the signs – This short film contains information to help people spot the signs of coronavirus and gives advice for households with possible coronavirus infection.

2. Hand washing advice This short film contains information about how you can help stop the spread of viruses, like coronavirus, by practising good respiratory and hand hygiene.

3. Essential advice – This short film contains information for households with possible coronavirus infection.

Click here to watch the videos

Migration Yorkshire – Migrant Information Hub

Migration Yorkshire have just launched the new Migrant Information Hubwww.migrantinfohub.co.uk.  

The Migrant Information Hub aims to offer useful information and resources to help migrants, and those supporting them, to stay safe, connected and informed, and to reduce the harmful impacts of coronavirus (Covid-19) on our region and on people’s lives.  It includes new multi-lingual resources, national guidance, local services and support, plus news and updates on specific migrant issues.

We would be grateful if you would circulate details of this resource as widely as possible.

Featured

Support changes in Kirklees for asylum seekers and refugees – COVID19

In this post, we will keep you updated regarding the following services:

Health team, Education/children and young people team, voluntary sector, post decision, immigration advice, Mears, Migrant Help and Home Office.

Health

Whitehouse centre, NHS, TB and Health visiting team

Registered patients
The practice is open but we are asking patients not to come to the practice. We are managing patients by phone. Anyone needing advice or assessment can call 03330436243 (8am to 6pm Monday to Friday). We are using telephone interpreters.

Asylum Seekers needing to register

Asylum seekers should continue to register. We have reduced the amount of paperwork required.

The form we need is here https://www.gov.uk/government/publications/gms1

Ideally these could be completed by accommodation providers. In the email they could also alert us to any concerns and indicate if the client needs an urgent telephone call from us. Medication requests can be made by email (photograph boxes if not obvious what tablets are).

The crucial information we need is:

Name, DOB, Gender, Place of birth, Telephone number, Any previous address in the UK, Enough details of previous GP if there is one (so we do not create another record), Date of arrival in UK, Signature ideally (but not essentially given the situation if creates workload).

This form can be emailed to us at LCP.locala-WhitehouseCentre@nhs.net. If possible a scanned copy of any Home Office or Mears documentation is highly recommended. It will help us make sure we get the names and details correct.

Alternatively you can register on-line but we may also require supplementary information about medications etc

https://www.mysurgerywebsite.co.uk/secure/pre_reg1.aspx?p=B85659

We will send the patient a text message when they have been registered to explain how to contact us.

Other queries
Please feel free to email us if you have a question about a Kirklees asylum seeker and their health. Emergency matters can be assessed under ‘urgent and necessary care’ if the patient is not registered with us. This will be by phone initially.

NHS-CCG

“Appointments at your local doctors are now being held on the phone or online. If you have an appointment with a nurse or doctor they will contact you. Please do not walk into your doctors or health centre for any reason without being told to attend. If you have any health concerns you can use the NHS online tool which will help give advice https://111.nhs.uk/ before you call your doctors.”

There is also a press release from the CCG which is available on our website for anyone to use and share https://www.greaterhuddersfieldccg.nhs.uk/gp-practices-in-kirklees-respond-to-coronavirus-covid-19/

Health Visiting:
Business as usual.
We continue to offer movement in visits, birth visits and Antenatal contacts face to face as long as the families are not self-isolating or showing any symptoms.
We can skype the contact though.
www.thrivingkirklees.org.uk/0-19-team
T:  03033 309440

TB Screening:
Business as usual
http://www.locala.org.uk/your-healthcare/tb-nursing-service
T:  0303 330 9869

Education /Children and young people

International New Arrivals Team [INAT]

We are based within the Kirklees Education Safeguarding Service and support the children of Asylum Seekers, Refugees and Economic Migrants to access education.

Due to the Covid19 restrictions all school and home visits have been cancelled however we are still here to support parents/carers to access educational provision for their children via telephone and email.  

The International New Arrival team are available to ensure that families are given support to manager the school admissions processes, register at a school or nursery, access free school meals for eligible families and apply for free school uniforms. We will also continue to support the communication between home and school and signpost to other services should this be required.

Updates on Free School Meals

Kirklees LA have agreed to pay every family £15 per child who is eligible for free school meals for the October break.  The school your child attends will provide you with this voucher. If you require any advice or support please contact us by telephone 01484 221919  or via email Ess.inat@kirklees.gov.ukOne of the team will contact you with an interpreter if required therefore please give name of child, address and telephone number.  

Date: 09/11/2020

Kirklees College has been closed.

Kirklees College is planning to re-open in September, however, there’s no specific dates yet especially for the ESOL courses.

They have now started to accept ESOL referrals since Oct.

Date: 09/11/2020

Voluntary Sector

In addition, some of the drop-in session of the voluntary sector organisation have been cancelled as well for now such as: 611, Reach and Connecting Opportunities.

However, there is a level of support available support locally specifically for asylum seekers via our fantastic Voluntary Sector:

DASH

Telephone / Whatsapp 07702 382 647 or 07926 457 599 (Mon – Fri 9-5) 

Phone line is to triage and arrange appointments. 

Services: asylum casework, destitution support, welfare referrals. 
(Home Office, Migrant Help, Mears, Post Decision, Welcome Centre, Whitehouse Centre) 

For updates:
Twitter @DASH_ASYLUM_UK 
Facebook @DestituteAsylumSeekersHuddersfield 

Dated: 26/11/2020

Volunteers Together
Service: By telephone only 07804867564.
When: 5 days a week Mon to Fri 10:00 till 16:00
Dated: 08/04/2020

Women’s Centre:

Service: Over the phone only 01484 450866 for women aged 18+
When: Calls from 9 until 4 (answer machine available outside this time) Please leave a message if the phone is busy and your call be returned as  soon as is convenient.
Offering emotional support over the phone and online groups such as relaxation, confidence groups, relationship groups, dance movement and music therapy, alongside drop-ins where you can come to an online group and chat about your day over a cuppa. Specialist support for mothers living apart from their children, women in exile drop-in for new migrant women, specialist support for young women aged 11-25, the STAGE project specialist support for women over 16 years of age who have experienced sexual abuse and grooming. Low cost Counselling available and private paid counselling available on request.

New referrals can made by ringing the main number above- Self referrals and referrals by professionals are welcome.

Dated: 09/11/2020

Welcome Centre

The Welcome Centre can help anyone resident in South Kirklees who is struggling to afford to buy food. (If the client is from North Kirklees we can give details of organisations who can assist.)  

As a food bank we obviously offer food but we can supply more than just food!

Our referral line 01484 340034 is open Monday to Friday 10am to 4pm, any professional working with an individual or family can make the referral. At present we are delivering directly to the client address, the next working day after the referral is made. All drivers are DBS checked and will deliver adhering to Government guidelines.The Welcome Centre stock Items:
We can supply the following via telephone referral

·        Food parcels (to suit available cooking facilities and dietary requirements)
·        Toiletry packs (soap, toilet rolls, toothbrush & toothpaste, razors, deodorant & shaving foam and sanitary items)
·        Cleaning Pack (Washing up liquid, dish cloth, sponge and J-Cloths)
·        Towels Pack (bath, hand and flannel)
·        Pair of Curtains (limited sizes available)
·        Duvet Quilt (new or clean and washed)
·        Bedding Pack (Duvet cover and sheet + pillowcases)
·        Pillow (1 for single, 2 for double bed)
·        PAT tested kettle and Toaster (if available)
·        Home Starter Pack (Crockery, cutlery and pans, can opener, sharp knife, tea towels, laundry powder) 

To see the referral information poster please click here

Updated: 09/11/2020

Connecting Opportunities

We are open for new CO referrals now. Anyone who is aged 22 and over and has a right to live and work in UK and has arrived in UK as a refugee or migrant can apply by going onto Migration Yorkshire website through online application for Connecting Opportunities or they can call Bary Malik on 07879 636427 .

Apart from weekly WhatsApp English classes we are also offering wellbeing workshops. for more details regarding those classes please contact Bary on the same number above. Date: 26/11/2020

Welcome Mentors

Are now providing a “Telephone Welcome Mentors” service.
– Translating important information to people whose first language is not English.
– Support – Befriending referrals assisting them by completing regular telephone communications to support the individuals wellbeing. This may also include text and Whats App. We have the new link on line at Volunteering Kirklees.  https://volunteeringkirklees.org.uk/job/telephone-welcome-mentor/
Dated: 07/07/2020

Meet try and learn

The project will return when social distancing measures are removed.
Dated: 07/07/2020

This Way 4 English 

We are now offering over the phone Assessments – please contact Anita on 07425444080 via phone , text or WhatsApp.

Free Zoom ESOL Classrooms

WhatsApp your Zoom teacher Saira on 07776 588698 for more information
Dated: 07/07/2020

Legal Advice

Kirklees Citizens Advice and Law Centre – KCALC:
Cases by phone only: 03448487970 or via the Contact Form on the website www.kcalc.org.uk
Dated: 10/11/2020

Job Centre

JCP has been open to the public since the past 3 months now.

However, we are only open for;

  • Necessary and urgent pre-booked appointments only.
  • All other appointments are being completed via phone.
  • Claimants are able to enter JCP offices to use our computers to look and apply for jobs or to make their UC claim online  There may be time restrictions applicable during busy periods so people may have to wait outside or comeback at a given time to use these services.
  • You could find their updates on https://twitter.com/@dwp
  • Dated: 09/011/2020

Post Decision Team:
Due to the current Covid-19 situation, the Customer Service Centres are only dealing with those who are homeless on the day.  Please do not present at Customer Service Centres, instead call the team on 01484 221350 and ask for “Housing Solutions”.  A member of the team will then make contact with you. The Post Decision cases need to make a claim for mainstream benefits.  They will continue to receive financial support until their benefits have come through.  However, once they have received their first payment they must inform the Home Office, to avoid any overpayments being made.
Dated: 09/07/2020

Refugee Council has been calling on the government to protect people seeking asylum and refugees at risk due to the Coronavirus (Covid-19) pandemic.  We are particularly concerned for people who are unable to access accommodation or support, those on limited support and those in shared accommodation who may be unable to self-isolate.

This page provides a summary of the government’s response to date,  noting key temporary changes to asylum and resettlement policy and practice.  Information will be updated on a daily basis.  Last updated at 10:00am, on 3rd July 2020

To read all changes please click here

Home Office

Asylum screening interview

The Home Office are still registering asylum claims (though some people have reported difficulties getting their claims registered). If people do not claim asylum at the port of entry, screening interviews usually take place at the Asylum Intake Unit in Croydon (south London).

In response to the Covid-19 crisis, the Home Office are now also doing some asylum screening interviews in Glasgow, Belfast (which was already a screening interview location if you arrived to the UK in Northern Ireland), Liverpool, Leeds, Solihull and Cardiff.

Substantive (big) asylum interview

The Home Office have now (since July) begun doing some asylum interviews by video call. The Home Office were already using video link for some asylum interviews prior to the Coronavirus crisis. The Home Office are prioritising people who live closest to the video interview facilities (to reduce the need for travel). They intend to begin face-to-face interviews again at a later date.

Further submissions (fresh claims)

Previously, most people who wanted to submit further evidence to be considered as a fresh claim (read more in the Right to Remain Toolkit here) had to go and do this in person in Liverpool.

This requirement has been stopped for now – there are no face-to-face appointments in Liverpool taking place

You can submit further evidence by post or email.

The Home Office prefer evidence to be sent by email but this will not be possible for everyone.

Remember if you are sending it yourself (without the help of a lawyer), you will need to explain who you are, and what the evidence is, and how it amounts to a fresh claim – do not just send the evidence without explanation.

The details for sending the evidence are:

Postal address:

Further Submissions Unit
The Capital Building
Old Hall Street
Liverpool
L3 9PP

E-mail address:

CSUEC@homeoffice.gov.uk

You do not need to contact the Further Submissions Unit by telephone first – you can just email your evidence, along with a completed further submissions form. For an explanation of the questions the form asks, see the Right to Remain Toolkit section on fresh claims.

The maximum size of attachment (the documents you are sending) to the email is 20MB, you can send multiple emails if you will go over this amount. It would be useful to connect the multiple emails by saying in the email, for example “this is email 1 of 5”; “this is email 2 of 5.”

If you want to know about the progress of a fresh claim/further submissions you have already submitted, you can email the Home Office at csupostteam@homeoffice.gov.uk

Full information could be found on https://righttoremain.org.uk/changes-to-the-asylum-process-due-to-covid-19/

A new guidance has been published on the resumption of substantive interviews. to read the full document please click here

If you click here you can read the answers to questions submitted at a recent Home Office event that Migration Yorkshire attended regarding interviews

Mears updates
Business as usual
When seeking asylum, you may be living in a shared house or flat, or you may be living in a bigger building with other residents.

Mears Housing Management has the government contract to provide accommodation and support for asylum seekers in Kirklees. When you arrive in your Mears accommodation, you will get details of your Housing Manager or Resident Welfare Manager who will make regular visits to your accommodation.
Dated: 24/11/2020

Migrant Help

“Migrant Help has one main national Freephone helpline number, which is open 24 hours a day, 7 days a week, 365 days a year for all our clients.

We provide interpreters in any language.  The number is : 0808 8010 503

https://www.migranthelpuk.org/Pages/Category/asylum

Asylum Services

The other ways of contacting Migrant Help are via  ‘Raise an Issue, Service User Portal and Webchat’ – see below weblink.

https://ellis.custhelp.com/

Eligibility and Change of Circumstances forms

https://ellis.custhelp.com/app/answers/list/c/639

For specific queries see the email address’s below (which is also included in the  AIRE newsletters):-

Outreach Team request–  outreach@migranthelpuk.org

Positive Move On Team – positivemoveon@migranthelpuk.org

General correspondence Home Office – ASCorrespondence@migranthelpuk.org

Escalations where a case needs to be escalated to senior management  – escalations@migranthelpuk.org

AIRE newsletters with regular updates on the service

https://www.migranthelpuk.org/news/aire-news

https://www.migranthelpuk.org/contact

Comments, Feedback or complaints
Dated: 26/11/2020

Kirklees Council events postponed

Kirklees Welcomes Briefing sessions:
20 March 2020 – Dewsbury library – Dewsbury
23 April 2020 – The Mission – Huddersfield

Introduction to Migration:
26 March 2020 – Howlands Centre – Dewsbury
30 April 2020 – The Mission – Huddersfield